System requirements Searching Winepros Customer Service System Requirements Browser The Winepros site works best with Microsoft Internet Explorer 5.5 and later versions, and Netscape Navigator 4.7. You can still view the site using older versions than specified, but for best results the most current browsers are recommended. If you do not have one of these browsers clicking on one of the buttons below will allow you to download them.  
Java Script Your navigation through the site and the shopping experience will be enhanced if your browser also supports Java Script. Please note that non-Java Script users will need to refresh the screen to allow changes to the shopping list to be updated. Cookies To enable you to complete an order when shopping our system requires us to send a cookie to your browser. A cookie is a small file containing a piece of text that identifies your browser to our site. It is quite commonplace for online shopping sites to send a cookie. The cookie itself only tells us a previous Winepros customer has returned. It does not tell us who you are, your email address or anything else personal. Why do we use cookies? The cookie is required for express checkout. So you do not need to re-type your personal and delivery details information every time you order, a cookie is used to recognise your information and bring it up automatically. Your cookies must be enabled to use the express checkout. Searching Quick search The quick search is located in the utility bar on the left-hand side on the screen. Simply select the keyword you would like to search for and click on the 'go' button. If you would like to refine your search to a particular area of the web site please select one of the options under the 'Search for' section - including wine, articles and wineries. Winepros Customer Service The Winepros Customer Service Centre prides itself on looking after you. If you cannot find the answer to your question on the site please contact us. Email: customerservice@winepros.com.au Telephone:
Within Australia - 0430 190 585
Facsimile:
Within Australia - 03 6248 5076
International - 61 3 6248 5076 Winepros customer service phone lines are open from Monday to Friday, 9.00am to 5.00pm. If for any reason, you are unable to contact the Winepros Customer Service by phone please email us and we will get back to you. |